General Questions
Does your studio provide videography services? +
No. We currently focus our expertise on photography for our clients but are happy to recommend our favourite videographers to work with.
Do you do destination weddings? +
Yes. We are privileged to capture weddings and events around the world and are always happy to travel.
Do you provide partial day coverage? +
Each of our packages include a base amount of hours with the option to purchase additional hours to suit your event or wedding.
Do you capture Baptisms, Bah Mitzvahs, or Corporate Events? +
Yes. We are happy to share specific gallery examples if you have a unqiue request and would like to see similar work we have captured.
Our Process
Do we get two photographers? +
We work side by side to capture your photography, meaning we work collaboratively and efficiently to ensure every moment is captured. For every session we pride ourselves in being able to both capture your special moments to the equal degree of quality and professionalism. At weddings this means being able to capture two locations separately prior to the ceremony, at family sessions this means capturing portraits of each family member along with candid moments throughout the session.
What gear do you prefer to use? +
We use a variety of gear including: our Canon 5D Mark iii cameras, our film camera (Pentax 645N), our go to lense (Sigma 50mm 1.4 DG HSM), our perfect macro lense (Canon EF 100mm 2.8 L Macro IS USM), two lenses for capturing our candid documentary style (Canon EF 85mm 1.2 L II, and a Canon EF 70-200mm F 2.8L IS II) and our wide angle lense for landscape and interior settings (Canon EF 24-70mm F 2.8 L II USM). All of our editing is done in our studio on our two iMacs (Retina 5K, 27-inch).
My venue is very dark. How does your studio handle these situations and can I see samples? +
We have a variety of lighting setups that we bring with us to accommodate any lighting situation that may present itself at your event.
What is the length of a session? +
A session is not timed, but rather we end the session once we feel we have enough photos captured as well as fulfilled your shot list. Usually a family session of your size lasts anywhere between 1-2 hours. We have found sessions lasting over 1.5 hours are taxing on the little ones.
What if it is bad weather on the day of our scheduled shoot? +
If weather or an act of god prohibits our shoot, we will reschedule accordingly. This does not apply for scheduled events or weddings, in this case we will work around the weather and capture all photos indoors.
Weddings
How many hours do you suggest we set aside for wedding day photos? +
With every wedding we work with our clients to develop the ideal timeline considering lighting, travel times between locations and any other logistics. The minimum amount of time to set aside is half an hour, however an hour is the ideal time frame and typically takes place during the cocktail hour.
I have downtime between events on my wedding day. Will I be charged for that downtime? +
For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session or more family portraits.
What happens if we go over the contracted amount of time? +
We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover, we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increments.
Why do we need to charge for additional coverage? +
We have dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.
What You Will Receive
How many photos can you expect? +
We aim to deliver a minimum of 50 culled and edited photos per hour at events and weddings. For portrait sessions, aim to deliver 30 - 50 culled and edited photos.
Do you deliver every image you shoot? +
No. We deliver a curated gallery of only the very best photos that tell the story of the day. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery.
What file type do you shoot in? +
We shoot in RAW and deliver high quality jpegs to our clients.
Can I see an example of a full gallery? +
Yes, we would be happy to share full galleries with you. Please contact us directly and we can share an appropriate example gallery in relation to your event.
Do you edit the full gallery that we receive? +
We edit all of the photos we deliver to be consistent with our clean and vibrant portfolio. Additional retouching can be requested once the gallery is delivered and will be quoted via our hourly retouching rate. For all gallery prints ordered through our gallery that are larger than an 8x10, we do retouch the photos complementary to ensure you have the very best lasting keepsake.
What is the considered additional retouching? +
Advanced post-production includes touch-ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. We can also Photoshop example such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. We charge hourly for the custom post-production as the time required ranges depending on the complexity of the project.
Image Downloads & Quality
What rights do I have to the digital images? +
You may not sell your images for profit or publish your images without our written consent. All photos shared on social media should tag Amir & Danielle.
What if I lose my downloaded images? +
Your online gallery expires six (6) months after the date of your session. After the specified time of your gallery has passed, a re-upload fee will be charged according to a fee schedule based on increments from the date of your session. We do not guarantee the storage of files past 730 days. This will be outlined in our provided contract.
What is the delivery time for our gallery?
It takes approximately 4 - 6 weeks to curate your gallery.
How will the gallery be delivered?
Your gallery will be delivered via our online platform and is easily shareable with friends and family. We deliver every client gallery online through our gallery platform. This allows us to manage you and your family or guests email and handle all of the prints and digital downloads, without you having to worry at all. We manage all the photo sharing so that our clients can enjoy their gallery just as much as their loved ones can. We also provide our clients with the ability to hide moments we captured that were special to just them.
Can I purchase an album? +
Absolutely! You will see options to purchase prints, thank you cards and albums directly from your gallery. When our clients purchase an album, we go through to carefully craft each and every photo that is included. By doing so we also provide our clients with those high resolution files which meet our high standards. We love to add this value to our clients so their keepsake album comes with a digital keepsake as well.
Booking With Us
How do I reserve you for my date? +
All dates are reserved once we receive your signed contract and deposit.
If we cancel the wedding, will we receive our retainer fee back? +
Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.
Are there travel fees associated with booking you? +
Sessions outside of the Greater Toronto Area are subject to travel fees at $ .55 per kilometer. Sessions outside of the Southern Ontario region will receive a custom travel invoice from us and our clients shall be responsible for our travel costs, including but not limited to: airline reservations, hotel reservations, local transportation, and a per diem food allowance.
What are your payment options? +
We accept cash, cheque, e-transfer, or credit cards.
How do I pick my date?
You can select your date after your purchase. We follow up post your payment with a questionnaire and then a contract where all of the details can be finalized.